𝕾𝖔𝖑𝖊𝕯𝖊𝖆𝖗

Effective Date: 12.05.2023

 

Welcome to SoleDear Ltd ("we," "us," "our"). By using our website www.soledear.co.uk (the "Site"), you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read these Terms carefully before using the Site.

 

1. Acceptance of Terms

 

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Site.

 

2. Services

 

SoleDear Ltd is a travel agency specializing in booking flights, hotels, transfers & tours. We act as an intermediary between you and the service providers (flights, hotels, transfer companies, etc.). Your bookings are subject to the terms and conditions of the respective service providers.

 

3. Booking and Payment

 

  1. Booking: All bookings, including hotels, flights, cars, trains, tours, and other services, are subject to availability and confirmation by the service provider. Once the booking is confirmed, you will receive a confirmation email from us.
  2. Payment: You are required to make payment immediately after booking through our platform, except for tours where you can choose to pay later. We offer a secure payment process, where you can pay directly on our website using a variety of payment methods. Your payment information is protected by SSL encryption to ensure confidentiality and security.
  3. Prices: All prices are subject to change without notice until a booking is confirmed. Prices may include applicable taxes and fees.

 

4. Cancellation and Refunds

 

  1. Cancellation: Cancellation policies vary by service provider. Please review the cancellation policy provided at the time of booking.
  2. Refunds: Refunds, if applicable, will be processed according to the service provider's terms. We will assist in facilitating refunds but are not responsible for the policies of third-party service providers.

 

5. User Responsibilities

 

  1. Accuracy of Information: You agree to provide accurate, current, and complete information when booking through our Site.
  2. Compliance: You agree to comply with all applicable laws, regulations, and service provider policies when using our services.
  3. Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in a way that could harm us, our service providers, or other users.

 

6. Intellectual Property

 

All content on the Site, including text, graphics, logos, images, and software, is the property of SoleDear Ltd or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our express written permission.

 

7. Limitation of Liability

 

While we strive for excellence, we understand that errors may occur. SoleDear Ltd is committed to addressing any issues promptly and transparently to maintain your trust. We encourage verification of information obtained from the Site. If you encounter any issues, please contact us for resolution. Your satisfaction and trust are our top priorities.

 

8. Indemnification

 

You agree to indemnify, defend, and hold harmless SoleDear Ltd, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liabilities, expenses, damages, and costs, including reasonable legal fees, arising out of or relating to your use of the Site, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

 

9. Governing Law

 

These Terms shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales to resolve any dispute arising out of or relating to these Terms or the Site. You can also submit to the exclusive jurisdiction of the courts in that State or location.

 

10. Changes to Terms

 

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes. Your continued use of the Site after any changes signifies your acceptance of the new Terms.

 

11. Contact Us

 

If you have any questions about these Terms, please contact us at:

 

SoleDear Ltd.

61 Bridge Street

Kington HR5 3DJ

United Kingdom  

  

  • Email: (bader.khazma@soledear.co.uk)  

 

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By using our Site, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.