𝕾𝖔𝖑𝖊𝕯𝖊𝖆𝖗

Effective Date: 12.05.2023

 

Welcome to SoleDear Ltd ("we," "us," "our"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.soledear.co.uk (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

 

1. Information We Collect

 

We may collect and process the following data about you:

 

  • Personal Information:

 

  1. Name.
  2. Contact information (email address, phone number, address).
  3. Passport details.

 

  • Non-Personal Information:

 

  1. Browser type and version.
  2. Time zone setting.
  3. Browser plug-in types and versions.
  4. Operating system and platform.
  5. Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through, and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

 

2. How We Use Your Information

 

We use information held about you in the following ways:

 

  1. To provide you with information, products, or services that you request from us.
  2. To process your bookings and manage your reservations.
  3. To carry out our obligations arising from any contracts entered into between you and us.
  4. To notify you about changes to our service.
  5. To improve our Site and ensure that content is presented in the most effective manner for you and for your computer.
  6. To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
  7. To keep our Site safe and secure.
  8. To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
  9. To make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.

 

3. Legal Basis for Processing Your Information

 

We process your personal data based on the following legal grounds:

 

  1. Performance of a Contract: We process your data to fulfill our contractual obligations to you, such as processing your bookings.
  2. Consent: We may process your personal data based on your consent, for example, when you subscribe to our newsletter.
  3. Legal Obligation: We may process your personal data to comply with legal obligations.
  4. Legitimate Interests: We process your personal data for our legitimate interests, such as improving our services and marketing our products, provided that these interests do not override your rights and freedoms.

 

4. Disclosure of Your Information

 

We may share your personal information with:

 

  1. Service Providers: To perform functions on our behalf, such as payment processing, email delivery, hosting services, customer service, and marketing assistance.
  2. Third Parties: In the event of a sale, merger, or acquisition, your personal data may be disclosed to the prospective buyer.
  3. Legal Obligations: If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to protect the rights, property, or safety of SoleDear Ltd, our customers, or others.

 

5. International Data Transfers

 

Your personal data may be transferred to, and stored at, a destination outside the UK and the European Economic Area ("EEA"). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy, including implementing the EU standard contractual clauses or relying on other legally approved data transfer mechanisms.

 

6. Data Security

 

We have implemented measures designed to secure your personal data from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

 

7. Your Rights

 

Under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), you have the following rights:

 

  1. Access: To request access to your personal data.
  2. Rectification: To request the correction of inaccurate or incomplete data.
  3. Erasure: To request the deletion of your personal data.
  4. Restriction: To request the restriction of processing your personal data.
  5. Data Portability: To request the transfer of your personal data to another party.
  6. Objection: To object to the processing of your personal data.
  7. Withdraw Consent: To withdraw your consent at any time where we are relying on consent to process your personal data.

 

To exercise any of these rights, please contact us at  (bader.khazma@soledear.co.uk)

 

8. Changes to Our Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

 

9. Contact Us

 

If you have any questions about this Privacy Policy, please contact us at:

 

SoleDear Ltd.

61 Bridge Street

Kington HR5 3DJ

United Kingdom

 

  • Email: (bader.khazma@soledear.co.uk)
 

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By using our Site, you acknowledge that you have read and understood this Privacy Policy.